I just wanted to write you this email to express our gratitude on how you have changed our lives for the better. When I first contacted you I was absolutely desperate for some help as Jack was not sleeping and the only way he would sleep was in bed with Scott or I. I knew this had to change as Jack needed help and so did Scott and I.
In the beginning I just thought this is how babies were, no one told me any different and everyone told me “you will feel better when you get some sleep”. Easier said than done with a brand new baby that was demand feeding every couple of hours. I was headed to a place that was quite scary and I knew that I had to get help.
I researched online and I found your website and was relieved to read that other parents had gone through the same thing as Scott and I were. It made me feel that I wasn’t the only one who was having trouble with being a new Mum. I sent you an email and you responded wiith a phone call the next day and to my relief you came to us earlier than we had arranged. You spent the morning and into the afternoon teaching Scott and I to help Jack self settle and what his different cries meant. You gave me the confidence to know when Jack was really distressed and when he wasn’t and to not run into his room every time I heard him cry.
It took two to three days to see a change in Jack. I was amazed to see such a change in a very short time. You honestly saved my life Carmel, I mean that from the bottom of my heart and if it wasn’t for you, I don’t know where I would be now. You were so supportive, calm and reassuring and your phone support was an extra bonus to get me through when I wasn’t sure if I was doing the right thing.
Jack is now 3 1/2 months and now has a well established routine, he self settles and goes down for his day sleeps without fuss. He sleeps through the night now and is such a happy little boy. You are an angel Carmel and I will always be grateful for what you have done for our family.
Melissa, Scott and Jack Ryan